Cookie Policy

Last Updated: November 18, 2025

Introduction

This Cookie Policy explains how RealCaseHub ("we," "our," or "us") uses cookies and similar technologies on our platform at realcasehub.com (the "Platform"). This policy should be read in conjunction with our Privacy Policy.

By continuing to use RealCaseHub, you consent to our use of cookies in accordance with this policy. If you do not agree with our use of cookies, you should adjust your browser settings accordingly or refrain from using our Platform.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, tablet, etc.) when you visit a website. They are widely used to make websites work more efficiently and provide a better user experience. Cookies allow the website to recognize your device and store information about your preferences or past actions.

Types of Cookies

Cookies can be classified in several ways:

By Lifespan

Session Cookies: Temporary cookies that expire when you close your browser. They enable you to navigate through the Platform efficiently and maintain your session state.
Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. They help us recognize you as a returning user and remember your preferences.

By Origin

First-Party Cookies: Set directly by RealCaseHub to enable core functionality and analytics.
Third-Party Cookies: Set by external services we use, such as authentication providers (Google, GitHub, Microsoft) and analytics platforms.

Cookies We Use

1. Essential Cookies

These cookies are necessary for the Platform to function properly and cannot be disabled in our systems. They are usually only set in response to actions you take, such as logging in or setting privacy preferences.

| Cookie Name | Purpose | Duration | Type |
|------------|---------|----------|------|
| session | Maintains your authentication state and session data | Session | First-party |
| auth_token | Stores your authentication token for secure access | 7 days | First-party |
| csrf_token | Protects against cross-site request forgery attacks | Session | First-party |

2. Authentication Cookies

When you sign in using OAuth providers (Google, GitHub, Microsoft), these services may set their own cookies to manage the authentication process.

| Provider | Cookie Names | Purpose | Duration |
|----------|-------------|---------|----------|
| Google OAuth | SID, HSID, SSID, APISID, SAPISID | Authentication and security | 1-2 years |
| GitHub OAuth | usersession, loggedin, dotcom_user | Session management | Session |
| Microsoft OAuth | ESTSAUTH, ESTSAUTHPERSISTENT | Authentication state | Session/Persistent |

3. Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and industry filter selections.

| Cookie Name | Purpose | Duration | Type |
|------------|---------|----------|------|
| industry_filter | Remembers your selected industry filter | 30 days | First-party |
| theme_preference | Stores your theme or display preferences | 1 year | First-party |
| language_preference | Remembers your language choice | 1 year | First-party |

4. Analytics Cookies

We use analytics cookies to understand how visitors interact with our Platform, helping us improve user experience and content relevance.

| Cookie Name | Purpose | Duration | Type |
|------------|---------|----------|------|
| _ga | Google Analytics - distinguishes users | 2 years | Third-party |
| ga* | Google Analytics - maintains session state | 2 years | Third-party |
| _gid | Google Analytics - distinguishes users | 24 hours | Third-party |
| analytics_session | Tracks page views and interactions | 30 minutes | First-party |

5. Security Cookies

These cookies help us maintain platform security and prevent fraudulent activities.

| Cookie Name | Purpose | Duration | Type |
|------------|---------|----------|------|
| fp_visitor | FingerprintJS - device identification for fraud prevention | 1 year | First-party |
| fp_session | Session-based fingerprint verification | Session | First-party |

Similar Technologies

In addition to cookies, we use other tracking technologies:

Local Storage

We use browser local storage to:

Store user preferences and settings
Cache certain data to improve performance
Maintain state for the case submission form

Session Storage

We use session storage for:

Temporary data storage during your browsing session
Form data preservation when navigating between pages
Maintaining UI state

Device Fingerprinting

We use FingerprintJS to create a unique identifier for your device. This helps us:

Prevent fraudulent submissions
Detect suspicious activity patterns
Enforce rate limiting on actions
Provide enhanced security for your account

How We Use Cookies

We use cookies and similar technologies for the following purposes:

1. Authentication and Security

Keeping you logged in as you navigate the Platform
Verifying your identity and maintaining session security
Protecting against unauthorized access and fraudulent activities
Implementing CSRF protection

2. Platform Functionality

Remembering your industry filter preferences
Maintaining your settings and configurations
Enabling core features like case study submission and feedback
Preserving form data during multi-step processes

3. Analytics and Performance

Understanding how users interact with our Platform
Identifying popular content and features
Measuring the effectiveness of our content
Improving user experience based on usage patterns

4. Personalization

Showing relevant case studies based on your industry interests
Customizing content recommendations
Remembering your display preferences

Third-Party Services

RealCaseHub integrates with several third-party services that may set their own cookies:

Firebase (Google)

We use Firebase for authentication, database, and storage. Firebase may set cookies for:

Authentication state management
Security and fraud prevention
Service analytics

Learn more: Firebase Privacy and Security

Google Analytics

We use Google Analytics to understand user behavior and improve our Platform. Google Analytics uses cookies to collect anonymous usage data.

Learn more: Google Analytics Cookie Usage

OAuth Providers

When you sign in using Google, GitHub, or Microsoft, these providers set cookies according to their own privacy policies:

Cloudflare R2

We use Cloudflare R2 for media storage. Cloudflare may set cookies for content delivery and security purposes.

Learn more: Cloudflare Cookie Policy

Managing Cookies

You have several options for managing cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

View Cookies: See which cookies are stored on your device
Delete Cookies: Remove existing cookies from your browser
Block Cookies: Prevent websites from setting cookies
Set Preferences: Allow cookies from certain sites while blocking others

Here's how to manage cookies in popular browsers:

Chrome: Settings > Privacy and Security > Cookies and other site data
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Manage Website Data
Edge: Settings > Cookies and site permissions > Cookies and site data

Cookie Preferences

While we don't currently offer a cookie consent banner (as essential cookies are necessary for Platform functionality), you can control non-essential cookies through your browser settings.

Opt-Out Tools

For analytics cookies, you can use:

Google Analytics Opt-out: Install the Google Analytics Opt-out Browser Add-on
Do Not Track: Enable the "Do Not Track" setting in your browser preferences

Impact of Disabling Cookies

Please note that disabling certain cookies may impact your experience on RealCaseHub:

Essential Cookies: Disabling these will prevent you from logging in and using core platform features
Functional Cookies: You may need to re-enter preferences each time you visit
Analytics Cookies: Won't affect functionality, but prevents us from improving user experience based on usage data

Data Protection and Privacy

Data Security

All cookies set by RealCaseHub are transmitted securely using HTTPS encryption. We implement appropriate security measures to protect cookie data from unauthorized access.

Data Retention

Cookies are retained for the durations specified in the tables above. Session cookies are automatically deleted when you close your browser, while persistent cookies remain until their expiration date or until you manually delete them.

International Transfers

Some of our third-party services (such as Google Analytics and Firebase) may transfer cookie data internationally. These transfers are conducted in accordance with applicable data protection laws and regulations.

Children's Privacy

RealCaseHub is not intended for children under the age of 13. We do not knowingly collect information from children through cookies or any other means. If you believe we have inadvertently collected such information, please contact us immediately.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by:

Updating the "Last Updated" date at the top of this policy
Posting a notice on our Platform
Sending an email notification to registered users (for significant changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding cookies and tracking technologies, including:

The right to be informed about cookie usage
The right to access information about cookies set on your device
The right to refuse or withdraw consent for non-essential cookies
The right to request deletion of cookie data

European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing based on legitimate interests.

California Users (CCPA)

California residents have rights under the California Consumer Privacy Act (CCPA), including the right to opt-out of the "sale" of personal information (though we do not sell personal information).

Contact Us

If you have questions or concerns about our use of cookies, please contact us:

Email: [email protected]

Address:
RealCaseHub
Privacy Team
[Your Physical Address]

For general inquiries, please visit our Contact Page.

Additional Resources

Privacy Policy - Learn about how we collect and use your information
Terms of Service - Understand the terms governing your use of RealCaseHub
About Us - Discover our mission and values

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