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Terms of Service

Published on November 9, 2025
Updated on November 9, 2025

Terms of Service

Last Updated: November 10, 2025

Agreement to Terms

Welcome to RealCaseHub ("Platform," "we," "us," or "our"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "user") and RealCaseHub governing your access to and use of the Platform at realcasehub.com, including all content, functionality, and services offered on or through the Platform.

By accessing or using RealCaseHub, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not access or use the Platform.

Eligibility

Age Requirement

You must be at least 13 years of age to use RealCaseHub. If you are under 18 years of age, you represent that you have obtained consent from your parent or legal guardian to use the Platform in accordance with these Terms.

Account Accuracy

You represent and warrant that:

  • All information you provide during registration and use of the Platform is accurate, current, and complete
  • You will maintain and update your information to keep it accurate and current
  • You have the legal capacity to enter into these Terms
  • You will not use the Platform for any illegal or unauthorized purpose

Account Registration and Security

Account Creation

To access certain features of RealCaseHub, you must create an account through one of our supported authentication providers:

  • Google
  • GitHub
  • Microsoft

By creating an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access or security breach
  • Accept responsibility for all activities that occur under your account

Account Responsibilities

You are solely responsible for:

  • Maintaining the confidentiality of your account
  • All activities and content submitted through your account
  • Ensuring your use complies with these Terms
  • Any consequences resulting from unauthorized use of your account

Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

  • Violation of these Terms
  • Fraudulent, abusive, or illegal activity
  • Extended periods of inactivity
  • Any conduct we deem harmful to the Platform or other users

Content Submission and Ownership

Case Study Submissions

When you submit a case study to RealCaseHub, you agree that:

Content Requirements

  • Your submission must be original or you must have the necessary rights to share it
  • All information provided is truthful, accurate, and not misleading
  • Your case study does not violate any third-party rights (copyright, trademark, privacy, etc.)
  • Content complies with our community standards and quality guidelines
  • You have obtained necessary permissions from any individuals or entities mentioned

Submission Components

Your case study may include:

  • Title, summary, and detailed descriptions (challenge, solution, results)
  • Industry classification and relevant tags
  • Cover images and media files
  • Optional call-to-action URLs
  • Supporting documentation

Review Process

All submissions undergo review before publication. We reserve the right to:

  • Approve, reject, or request revisions to any submission
  • Remove published content that violates these Terms
  • Determine publication priority and placement
  • Edit submissions for formatting, clarity, or compliance (with notice)

Witness Testimonials

When providing a witness testimonial, you represent that:

  • You have direct knowledge or experience related to the case study
  • Your testimonial is truthful, accurate, and based on genuine experience
  • Your professional credentials and company affiliation are accurate
  • You have authority to represent your employer (if applicable)
  • You will not provide testimonials in exchange for improper compensation

Content License

By submitting content to RealCaseHub, you grant us:

Worldwide License

A non-exclusive, royalty-free, perpetual, irrevocable, transferable, sublicensable, worldwide license to:

  • Use, reproduce, modify, adapt, publish, translate, and distribute your content
  • Create derivative works from your content
  • Display your content publicly on the Platform
  • Include your content in marketing and promotional materials
  • Share your content with third parties for Platform-related purposes

Retention of Rights

You retain all ownership rights to your original content. This license allows us to operate the Platform and promote your success stories while you maintain ownership.

Removal Rights

Published case studies may remain on the Platform even after account deletion to maintain platform integrity. However, you may request content removal or anonymization by contacting us.

User-Generated Content Standards

All content submitted to RealCaseHub must comply with the following standards:

Prohibited Content

You may not submit content that:

  • Contains false, misleading, or deceptive information
  • Infringes on intellectual property rights, privacy rights, or other rights
  • Contains malicious code, viruses, or harmful software
  • Includes spam, advertising, or promotional materials (except approved CTAs)
  • Violates any applicable laws or regulations
  • Contains hate speech, harassment, threats, or discriminatory content
  • Includes obscene, pornographic, or sexually explicit material
  • Promotes illegal activities or violence
  • Impersonates any person or entity
  • Violates confidentiality obligations or non-disclosure agreements

Quality Standards

Submissions should:

  • Provide genuine value to the community
  • Include sufficient detail to be informative and useful
  • Follow proper grammar, spelling, and formatting
  • Meet minimum character requirements specified in submission forms
  • Include relevant and accurate industry classification

Witness Validation System

Purpose and Function

RealCaseHub's witness validation system allows case studies to be validated by up to five industry professionals who can verify the claims and results presented.

Witness Responsibilities

As a witness, you agree to:

  • Provide honest, accurate testimonials based on actual experience
  • Disclose any material relationships or conflicts of interest
  • Not accept improper compensation for testimonials
  • Allow public display of your testimonial, name, title, and company
  • Maintain professional standards in all communications

Case Study Authors

When inviting witnesses, you agree to:

  • Only invite individuals with genuine knowledge of the case
  • Not coerce or improperly compensate witnesses
  • Respect witnesses' decisions to decline participation
  • Provide accurate context about witness roles and involvement

Verification

While we facilitate the witness validation system, we do not independently verify:

  • The authenticity of witness identities
  • The accuracy of professional credentials
  • The truthfulness of testimonials
  • The actual relationship between witnesses and case studies

Users should conduct their own due diligence when evaluating case studies and testimonials.

Intellectual Property Rights

Platform Content

RealCaseHub and its original content, features, and functionality are owned by RealCaseHub and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Trademarks

"RealCaseHub" and associated logos, designs, and branding are trademarks of RealCaseHub. You may not use our trademarks without prior written permission.

User Content

As between you and RealCaseHub, you retain ownership of content you submit. However, other users may view, access, and reference your published case studies in accordance with the Platform's purpose.

Copyright Infringement

We respect intellectual property rights and expect our users to do the same. If you believe content on our Platform infringes your copyright, please contact us at [email protected] with:

  • Identification of the copyrighted work
  • Identification of the infringing material
  • Your contact information
  • A statement of good faith belief
  • A statement of accuracy under penalty of perjury
  • Your physical or electronic signature

Platform Usage Rules

Permitted Use

You may use RealCaseHub to:

  • Browse and discover verified case studies
  • Submit original case studies for publication
  • Provide witness testimonials for cases you have knowledge of
  • Engage with content through views and likes
  • Share published case studies with others
  • Submit feedback and suggestions

Prohibited Activities

You may not:

  • Violate any applicable laws or regulations
  • Impersonate others or provide false information
  • Attempt to gain unauthorized access to the Platform or user accounts
  • Interfere with or disrupt the Platform's operation
  • Use automated tools (bots, scrapers) without permission
  • Harvest or collect user information without consent
  • Reverse engineer, decompile, or disassemble any Platform components
  • Remove or modify any proprietary notices or labels
  • Use the Platform for commercial purposes without authorization
  • Submit spam, duplicate content, or manipulative submissions
  • Engage in fraudulent witness validation schemes
  • Circumvent any security or authentication measures
  • Overload or harm Platform infrastructure

Commercial Use

Commercial use of Platform content requires prior written authorization. Unauthorized commercial exploitation of case studies or user data is strictly prohibited.

Third-Party Services and Links

Authentication Providers

We use third-party authentication services (Google, GitHub, Microsoft). Your use of these services is subject to their respective terms and privacy policies.

External Links

Case studies may include call-to-action links to external websites, products, or services. We are not responsible for:

  • The content, accuracy, or practices of third-party sites
  • Any transactions between you and third parties
  • Privacy practices of external sites
  • Products or services offered by third parties

We do not endorse or guarantee any third-party content, products, or services linked from the Platform.

Service Providers

We use third-party service providers including:

  • Firebase (Google Cloud) for infrastructure and data storage
  • Vercel for hosting and content delivery
  • FingerprintJS for security and fraud prevention

These providers operate under their own terms and privacy policies.

Disclaimers and Limitations

Platform "As Is"

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • Warranties of merchantability, fitness for a particular purpose, or non-infringement
  • Warranties regarding availability, reliability, or accuracy
  • Warranties that the Platform will be error-free or uninterrupted
  • Warranties regarding the results obtained from Platform use

Content Accuracy

While we strive to maintain quality standards:

  • We do not guarantee the accuracy, completeness, or reliability of user-submitted content
  • We do not independently verify all case studies or witness testimonials
  • Case study results may not be typical or achievable in all circumstances
  • Historical performance does not guarantee future results

User Responsibility

You are solely responsible for:

  • Evaluating the accuracy and usefulness of Platform content
  • Any decisions made based on Platform information
  • Conducting due diligence before business decisions
  • Verifying information independently when appropriate

No Professional Advice

Content on RealCaseHub does not constitute professional advice (legal, financial, medical, technical, etc.). Consult qualified professionals before making significant decisions.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Exclusion of Damages

REALCASEHUB, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Loss of reputation or goodwill
  • Cost of substitute goods or services
  • Any damages arising from your use or inability to use the Platform
  • Damages resulting from user content or third-party conduct
  • Damages from unauthorized access to or alteration of your data

Maximum Liability

OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID TO US (IF ANY) IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

Jurisdictional Limitations

Some jurisdictions do not allow limitation of certain warranties or liabilities. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend, and hold harmless RealCaseHub, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Platform
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Content you submit to the Platform
  • Your fraudulent or illegal conduct
  • Witness testimonials you provide
  • Any disputes between you and other users

Data and Privacy

Privacy Policy

Your use of the Platform is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

Data Collection

We collect and process personal information as described in our Privacy Policy, including:

  • Account information from authentication providers
  • Content you submit (case studies, testimonials, feedback)
  • Usage data and analytics
  • Device information and cookies
  • Session data and authentication tokens

Data Security

While we implement industry-standard security measures, no method of transmission or storage is 100% secure. You acknowledge the inherent security risks of internet communications.

Your Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account
  • Not sharing sensitive personal information in public submissions
  • Understanding what information becomes public when you publish content
  • Reviewing our Privacy Policy regularly

Feedback and Suggestions

If you provide feedback, suggestions, or ideas about the Platform ("Feedback"), you grant us:

  • A perpetual, irrevocable, worldwide, royalty-free license to use the Feedback
  • The right to incorporate Feedback into the Platform without compensation
  • No obligation to implement or respond to Feedback

Modifications to Terms

Right to Modify

We reserve the right to modify these Terms at any time. Changes may be made to reflect:

  • Changes in Platform features or functionality
  • Legal or regulatory requirements
  • Industry best practices
  • User feedback and Platform evolution

Notice of Changes

We will notify you of material changes by:

  • Posting updated Terms on this page with a new "Last Updated" date
  • Sending email notifications for significant changes (if you have an account)
  • Displaying prominent notices on the Platform

Acceptance of Changes

Your continued use of the Platform after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the changes, you must discontinue using the Platform.

Termination

Your Right to Terminate

You may terminate your account at any time by:

  • Contacting us at [email protected]
  • Following account deletion procedures in your workspace
  • Ceasing to use the Platform

Our Right to Terminate

We may suspend or terminate your access immediately, without notice, for:

  • Violation of these Terms
  • Fraudulent, illegal, or abusive conduct
  • Submission of prohibited content
  • Harassment of other users or staff
  • Any conduct harmful to the Platform or community
  • Extended inactivity
  • Legal or regulatory requirements

Effect of Termination

Upon termination:

  • Your right to access the Platform ceases immediately
  • Account credentials and session data will be deleted
  • Published content may remain on the Platform (unless removal is requested)
  • Provisions that should survive (licenses, disclaimers, limitations) remain in effect
  • You remain liable for activities that occurred before termination

Dispute Resolution

Governing Law

These Terms are governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to conflict of law principles.

Informal Resolution

Before filing a formal claim, you agree to contact us at [email protected] to seek informal resolution. We will attempt to resolve disputes amicably within 30 days.

Arbitration Agreement

Any dispute, controversy, or claim arising out of or relating to these Terms or the Platform shall be resolved through binding arbitration, except:

  • Claims for injunctive or equitable relief
  • Small claims court proceedings
  • Intellectual property disputes

Class Action Waiver

You agree to resolve disputes on an individual basis. You waive any right to participate in class action lawsuits or class-wide arbitration against RealCaseHub.

Jurisdiction

For disputes not subject to arbitration, you agree to submit to the exclusive jurisdiction of courts in [Your Jurisdiction].

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and RealCaseHub regarding the Platform.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer these Terms or your account without our written consent. We may assign these Terms without restriction.

Force Majeure

We are not liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, or strikes.

Notices

Notices to you may be sent via email to the address associated with your account or by posting on the Platform. Notices to us should be sent to [email protected].

Relationship

No agency, partnership, joint venture, employment, or franchise relationship is created by these Terms.

Contact Information

For questions, concerns, or notices regarding these Terms:

General Inquiries: [email protected]

Legal Matters: [email protected]

Privacy Concerns: [email protected]

Copyright Issues: [email protected]

Mailing Address: [Your Company Address]

We will respond to your inquiry within a reasonable time, typically within 5-10 business days.

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Summary of Key Terms

  • Eligibility: Must be 13+ years old; provide accurate information
  • Account: You're responsible for account security and all activity under your account
  • Content: You retain ownership but grant us a license to use submitted content
  • Witness System: Provide honest testimonials; we don't independently verify all claims
  • Prohibited: False information, copyright infringement, spam, harassment, illegal activity
  • Disclaimers: Platform provided "as is"; we don't guarantee accuracy of user content
  • Liability: Limited to maximum extent permitted by law
  • Termination: We may terminate accounts for Terms violations
  • Changes: We may update Terms; continued use means acceptance
  • Disputes: Governed by arbitration and [Your Jurisdiction] law

RealCaseHub — Building a transparent, trustworthy platform for verified success stories.

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By using RealCaseHub, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

Thank you for being part of the RealCaseHub community!