RPA Streamlines ERP Data Synchronization for Global Lens Manufacturer
About
Fuji Xerox provided an RPA (Robotic Process Automation) solution to a global industrial lens manufacturer. The solution automates data synchronization between two distinct ERP systems, enhancing efficiency and accuracy. The client operates 24 locations across America, Europe, and Asia, specializing in critical industrial lenses for automation and Industry 4.0.
The Challenge
What went wrong
A leading global industrial lens manufacturer faced significant challenges managing data across disparate ERP systems. The Taiwanese branch used a local ERP for inventory management, while corporate compliance required synchronizing all data with a separate Japanese ERP system.
- Manual Data Duplication: Operators had to manually re-enter every order, purchase, and shipment record into the second ERP.
- Inefficiency & Errors: The increasing volume and complexity of data led to substantial time wastage, high operational costs, and a heightened risk of human error.
- Steep Learning Curve: The differing operational logics of the two ERP systems made it difficult for new hires or temporary staff to learn quickly, impacting productivity.
Solution Approach
How it was solved
Taiwan Fuji Film Information implemented an RPA (Robotic Process Automation) solution tailored to the client's specific needs.
- Automated Data Extraction: RPA robots were configured to automatically export essential data (orders, purchase orders, inbound/outbound shipments, order changes, transfer orders, etc.) from the local Taiwanese ERP system into an Excel file.
- Seamless Data Entry: The robots then meticulously read the Excel data and autonomously input each record, one by one, into the Japanese ERP system.
- System Agnostic Operation: The RPA solution was designed to operate both ERP systems concurrently, circumventing issues related to differing system logics or the need for human operators to learn complex interfaces. This ensured immediate operational readiness without a learning curve, functioning 24/7.
Results Achieved
Success Metrics
The implementation of RPA delivered substantial, measurable improvements:
- 80% Time Reduction: The time required for order processing workflows was drastically reduced by 80%, freeing up valuable human resources.
- Enhanced Data Accuracy: Real-time data synchronization between the two ERP systems significantly lowered the error rate caused by information delays and and manual re-entry.
- Increased Productivity: Employees were empowered through human-robot collaboration, allowing them to shift focus from repetitive data entry to more complex, high-value, and strategic tasks.
- Operational Agility: The client gained greater efficiency and responsiveness to the surging demand for industrial lenses driven by Industry 4.0.
Verified Testimonials
Real voices from people who witnessed this story firsthand
J.M
đź‘” Operations Manager
🏢 Global Industrial Lens Manufacturer
Implementing RPA from Taiwan Fuji Film Information transformed our ERP data synchronization. Previously, manual re-entry between Taiwanese and Japanese systems caused delays, errors, and high costs amid rising Industry 4.0 demand. The RPA robots now automate data export to Excel and precise entry into the second ERP, running 24/7 without learning curves.Results: 80% faster processing, near-zero errors, and redirected staff to strategic tasks. This agile solution boosted accuracy, productivity, and responsiveness—highly recommended!
Zark Mao
đź‘” IT Director
🏢 Leading Global Lens Manufacturer
Taiwan Fuji Film Information's RPA solution revolutionized our cross-ERP operations. Manual duplication between our Taiwanese inventory system and Japanese corporate ERP was error-prone, time-consuming, and hindered scalability. The robots now extract orders, shipments, and changes into Excel, then flawlessly input them—running 24/7 across both platforms.Outcome: 80% time savings, eliminated data discrepancies, and staff freed for high-value work. This seamless automation drives accuracy and agility in our Industry 4.0 growth. Outstanding results!