Sage Freight Slashes Close Time by 33%, Boosts Receivables with Dynamics 365

Bush Dong

1 Witness

Technology & IT #ERP #Financial Management #Dynamics 365 Business Central #Automation #Data Integration #Cloud Solutions #Logistics #Digital Transformation

About

Sage Freight partnered with Wipfli to implement Microsoft Dynamics 365 Business Central, a scalable, cloud-based ERP solution. This system integrates seamlessly with industry-specific platforms like their Transportation Management System (TMS) and other Microsoft technologies such as Excel and Power BI. Wipfli provided expert consultation, technical implementation, data rollover, module build-out, and employee training, ensuring a smooth transition and maximizing automation and real-time financial insights for enhanced operational efficiency.

The Challenge

What went wrong

Sage Freight, a rapidly growing logistics firm, experienced significant operational strain due to its legacy financial systems struggling to keep pace with over 3,000 weekly transactions and $165 million in annual revenue. Key challenges included:

Poor Integration: Legacy systems failed to integrate seamlessly with their Transportation Management System (TMS) and other critical platforms.
Data Integrity Issues: Manual verification of data accuracy became a time-consuming burden, leading to a lack of confidence in financial reporting.
Delayed Financial Closes: Month-end close processes extended up to 21 days, hindering timely decision-making.
Limited Visibility: Insufficient real-time performance insights prevented data-driven strategic planning and understanding of divisional performance.

Solution Approach

How it was solved

Sage Freight partnered with Wipfli, a consulting firm renowned for its expertise in tailoring and integrating enterprise software with industry-specific systems. The solution involved:

Dynamics 365 Business Central Implementation: Wipfli guided Sage Freight in adopting Microsoft Dynamics 365 Business Central, a robust, cloud-based ERP system designed for scalability, automation, and real-time financial insights.
Seamless Integration: The solution was specifically chosen for its ability to integrate effortlessly with Sage Freight's existing Transportation Management System (TMS) and leverage their established Microsoft ecosystem, including Excel and Power BI.
Comprehensive Deployment: The deployment process encompassed thorough data rollover, meticulous module build-out, comprehensive employee training, and sophisticated back-end integration, ensuring a smooth transition.
Accelerated Adoption: Thanks to existing familiarity with Microsoft tools, Sage Freight's team quickly embraced Business Central, minimizing disruption and accelerating user adoption.

Results Achieved

Success Metrics

The implementation of Microsoft Dynamics 365 Business Central delivered significant, measurable results for Sage Freight:

33% Faster Month-End Close: The close process was dramatically reduced from approximately 21 days to just 12 days, streamlining financial operations and enabling quicker decision-making.
18% Boost in On-Time Receivables: On-time collections surged from 70% to 88%, significantly improving cash flow and financial strength.
Enhanced Financial Data Confidence: Teams now possess fully trusted financial data, ensuring accuracy and reliability for all business operations and future planning.
Comprehensive Performance Visibility: Real-time insights are now available across all business segments, empowering individual teams to monitor and understand their divisional performance, a true 'game changer.'
Refocused Customer Engagement: Automation and improved efficiency freed up valuable team time, allowing Sage Freight to dedicate more resources to building strong, relationship-driven customer services, reinforcing their unique market position.

Verified Testimonials

Real voices from people who witnessed this story firsthand

Tyler Watson

👔 Financial Controller

🏢 Sage Freight